Hall of Names Support

Supported OS

Ivanhoe SP1 was tested on:

  • XP (32 bit)
  • Vista (32 bit)
  • Win7 (64 bit)
  • Win8.1 (64 bit)
  • Win 10 (64 bit)

Note: Windows Vista (64 bit) had issues and is not supported. We do not support iOS or Android at this time

Remote Support (TeamViewer)

We use TeamViewer® to allow us to to remotely log into your computer. We offer this remote desktop service to all Hall of Names licensees so as to troubleshoot issues with our software. Only authorized licensees are permitted to access the Teamviewer portal.

How to install and use TeamViewer®


Windows 10 Issues

Windows 10 brings some different challenges to all installs. Please take a moment to read our instruction notes.

Windows 10 Install Help
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Contact Us

830 Development Drive
Kingston, ON, K7M 5V7
800.265.7099 (Toll Free)
613.384.2002 (Direct)
613.384.0606 (Fax)

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830 Development Drive, Kingston, ON, K7M 5V7, Canada
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